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Delivery and transport time

Free delivery

The Freights for all delivery equivalent to or higher than CHF 120.- are free for Switzerland and Liechtenstein. For others countries, the freights are free for all delivery equivalent to or higher than CHF 250.-.

Ordered before 1pm, sent the same day!

Every order placed from Monday to Friday before 1pm are handed over to the Swiss Post the same day.

Orders passed after 1pm will be handed over to the Swiss Post within 2 working days.

Extension of the delivery time

The delivery time can be extended in the following cases:

  • First order of a new client;
  • Engraving;
  • Stock shortage.

Delivery time and prices

The transport and distribution partner of all orders of Lora&Moi is the Swiss Post. The displayed delivery times in the tables below correspond to the receipt times of your order once it has been processed by Lora&Moi.

To guarantee the security and the delivery of its shipments, Lora&Moi sends all its dispatches with a tracking number « Track and Trace », allowing to know at any time where your parcel is. You receive this number by email after the shipment of your order. The sending of your parcel can be followed on the website of the Swiss Post.

Conditions for Switzerland and Liechtenstein

For Switzerland and Liechtenstein, Lora&Moi offers free freights for every order equivalent to or higher than CHF 120.-.

*The Customer has the following delivery methods to his disposal for every order lower than CHF 120.-:

Delivery methodReceipt timePriceNotice
A Mail plus The following dayCHF 5.00Parcel not thicker than 2cm and not heavier than 250gr.
Registered MailThe following dayCHF 7.00Parcel not thicker than 5cm and not heavier than 250gr.
PostPac PriorityThe following day or the day afterCHF 9.00Parcel thicker than 5cm and from 250gr. to 2 kg.

*For some products, the freights might already be calculated due to their appearance.

Conditions for abroad

For foreign countries and depending on the expedition place, the freights and packaging costs differ according to the geographical zone to which each county belongs.

Lora&Moi offers free freights to the countries located outside Switzerland and Liechtenstein for every order equivalent or higher than CHF 250.-.

*The Customer has the following delivery methods to his disposal for every order lower than CHF 250.-:

Delivery method*Receipt timePriceNotice
Registered Minipac Priority (Europe)Variable deadline depending on the countryCHF 25.00Shipment not heavier than 500gr.
Registered Minipac Priority(Europe)Variable deadline depending on the countryCHF 30.00Shipment not heavier than 1kg.
Registered Minipac Priority(Europe)Variable deadline depending on the countryCHF 40.00Shipment up to 2kg.
Registered Minipac Priority (Outside Europe)Variable deadline depending on the countryCHF 30.00Shipment not heavier than 500gr.
Registered Minipac Priority (Outside Europe)Variable deadline depending on the countryCHF 40.00Shipment not heavier than 1kg.
Registered Minipac Priority (Outside Europe)Variable deadline depending on the countryCHF 50.00Shipment up to 2kg.
*Delivery times, specific to each country, can be consulted on the website of the Swiss Post.

Customs duties

The possible customs duties and fees, differing depending on the country (outside Switzerland and Liechtenstein), are payable by the Customer and are extra of the total amount of the order, the freights and packaging costs. According to the law in force in the destination country, customs duties could be claimed to the parcel beneficiary. It is therefore within the purview of the Customer to inquire about the law in his country or in the destination country of the order to the competent authorities.

Damage due to transport

After the receipt of the parcel, Lora&Moi asks you to check immediately the received items and to inform Lora&Moi about every possible damage you may find.


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